Karen is not only a first-rate writer, she’s a thorough researcher, a stickler for deadlines and a joy to work with. She brings enthusiasm and energy to every assignment and delivers copy that requires very few alterations from me (an editor’s dream)!  I’d recommend her to anyone seeking a reliable, outstanding writer to add to their freelance pool.

Donna Peak, Editorial Director, Active Interest Media/Editor-in-Chief
Log & Timber Home Living

“Thank you for writing the article on the Alpine chic project for “Life in the Finger Lakes” magazine. We’re really really pleased with it. You did an awesome job with not much room for content – it is impressive! I hope we work together more in the future.”

Megan Larmouth, Communications Director
New Energy Works and Pioneer Millworks

“I have had the pleasure of working with Karen for the past year. She is totally focused on the her client and the work at hand; asking key questions to bring out what is hidden in the layers. She is down-to-earth and able to bring out the best in others. Easy to work with, collaborative and a master with words, I would highly recommend her.

Cheryl Adas, Principal Consultant
Beyond Teal 

“Karen Marley has a magical way with words. She learned our project inside and out, conducted interviews with the project team, and created content that was well researched and unique. Karen was very responsive to our short time schedules and delivered on time. In addition to always being friendly, Karen responded quickly to our inquiries and presented us with quality work. She has a strong command of the English language and uses it in appropriate and creative ways.

For anyone who wishes to put forth a polished and professional product, without hesitation I would recommend Karen. Kmwordsmith is the perfect content solution.”

Anthony J. Costello, Chief Executive Officer
The Costello Group: U.S. Airports, Clinton Crossings Medical Center, The Reserve on the Erie Canal, CityGate

“Karen, was a pleasure to work with. We engaged her to write and edit web pages dedicated to health research and she did a superb job. She has a clear and concise writing style – perfect for the web – and was able to communicate at a level appropriate to our audience. Her research was thorough, the presentation of information was logical and accurate, and she delivered copy on deadline. I would welcome the opportunity to work with her again!”

Gwenn Voelckers, Director of Health Communications and URMC
University of Rochester Medical Center

“You really found the nuance in delivering the telehealth benefits for our annual appeal. I must say that I appreciate your work ethic and enjoy working with you all the more. You’re one of ‘my things I’m thankful for this Thanksgiving!”

Jean Pope Boyle, Director of Development
Seniorsfirst Communities & Services

“It was a pleasure working with Karen on rewriting our hospital website. Her thoughtfulness and passion about providing our patients and their families with important information about their hospital stay, resulted in a comprehensive final product.”

Jackie Beckerman, Director of Office of The Strong Commitment at URMC
URMC Strong Hospital

“I highly recommend Karen Marley. For the last 2 years she has lead interviews with local business professionals for DesignNY and, based on those interviews, written business profiles and editorial pieces for the publication. For DesignNY 2010, she was able to uncover unique details about each person, project or company she interviewed and convey that interesting information in the final articles. Her ideas, skills, creativity and solid grasp of DesignNY writing requirements made the project a dream this year! She is extremely trustworthy and handles client relationships with care and sensitivity. She is an excellent collaborator, a kind person and a joy to work with!”

Gretchen Van Der Meid, Director of Advertising and Sales
DesignNY Magazine

“Prior to meeting with Karen and discussing the use of a case study to communicate how our firm could provide services to trusted advisors, we simply wrote pitch letters and followed up with telephone calls. Our primary goal is to schedule advisor meetings where we could verbally tell our story. The case study Karen wrote does a lot of that work for us and gives us something to talk about during that first telephone call.  Advisors and clients who take a quick look at the case study see key items jump off the page that really apply to them; this invites them to read more.  With one flashy case study, I know I have a good chance of getting the audience’s attention.  This was recently confirmed at a financial advisor conference I attended where the case study was handed out in informational packets.  I had one financial advisor say to me in a later meeting, ‘The (case study) insert that you provided really resonated with me and my business.  I can see how your risk management services will compliment my firm’s offerings’. Thank you Karen, you’ve made my job a little bit easier!”

Gina Teresi, Vice President of Marketing and Sales
Chartis Private Client Group

“Karen took the time to understand my business strategy and public relations goals, then transformed my ideas into pieces people really read.  She is action-oriented and I saw direct returns as a result of her work.  Her press releases caught the media’s attention and resulted in stories being written about my business in Rochester Magazine, HerRochester, and the Rochester Business Journal.”

Angella Luyk, CEO
Midnight Janitorial

“I had the pleasure of working with Karen on a recent writing piece. Prior to writing the piece, Karen took extra time to really learn and experience what Bella Bleu Color offers. She shared her knowledge and talent without reservation. She is a “wordsmith” who can magically get your message delivered, keep within a specific word count, and not compromise on quality at all. The final copy was exactly what we wanted. I look forward to working with Karen in the future.”

Julie Allen, Owner
Bella Bleu Color

“Karen is so concise with her words with a terrific writing style.”

Susan Conley-Goltz, Editor-in-Chief
DesignNY Magazine

“Working with Karen is great. Her work is consistently excellent.  She has been a great partner for generating web content and more.  Even better, Karen does thorough research about topics she is asked to write about and it is always evident in her writing.”

Jeremy Ventura, Communication Specialist
Logical Images

“Karen’s participation and contributions during the formative years of our organization’s development led our group to a higher level of excellence in our marketing and communication products. Because of Karen’s direction, The Downtown Spotlight, conveys taste, style, and a sense of fun in regard to our city, the downtown core, and the Viva organization. She seemed to understand how to best formulate our newsletter and understood what was needed to grab the reader’s attention.”

Keli Anthis, Executive Director
Viva Downtown Redding

I always enjoy reading Karen’s newsletter, Really Useful Content. It’s one of those things that makes you think, ‘I wonder what she has to say this time?’ It’s well-written, to the point, and relative to what I do.”

Now she’s come up with an awesome technique to cultivate and track prospects through the selling cycle. It’s a real hands-on, practical tool that can be immediately put to use. I like it and use it.

Glen Cone, AXA Financial Advisors

“Karen took the time to understand my business strategy and public relations goals, then transformed my ideas into pieces people really read.  She is action-oriented and I saw direct returns as a result of her work.  Her press releases caught the media’s attention and resulted in stories being written about my business in Rochester Magazine, HerRochester, and the Rochester Business Journal.”

Andrea Bornheim, Owner
Rochester Wine School

“We are extremely pleased with Karen’s work.  She did all the research necessary to totally understand our business as well as meet with us for a detailed fact-gathering interview. The wording she provided was perfect.  We felt as if she was in the same business as ours. We attempted the project ourselves but what we produced was far below our standards. Karen’s wording really made a difference.  She really knows how to write about various subjects while keeping the reader interested and informed. She always kept her deadlines and her services were very professional. From the moment we met with her we knew she just had “a way with words”. We recommend her service to anyone seeking a professional copywriter.”

Peter Siracuse and Dave Penrose, Owners
Benefit Representatives of America, Inc.

“I am very impressed with Karen Marley’s work ethic, attention to detail and the genuine interest she takes with her clients and their businesses. I have worked with Karen in several projects and I have witnessed how she has gone beyond writing. She takes her craft seriously, as is constantly looking to improve her skills and keep up with the latest marketing techniques, attending seminars, and studying under the leaders in her industry, so you know when you work with Karen, you are getting top quality.

Kelly Mullaney, Principal
Working Art Media

“Karen is more than a wordsmith, she is a business coach and trusted colleague. Karen is always there when you need her and comes up with new and innovative ideas to approach your current and future clients. There is always a better way to articulate what you’re trying to convey to your market and Karen finds that way and makes it better. I believe in Karen and she has made my practice more effective in the communication I deliver to my clients. I recommend KMwordsmith to companies looking for that edge to improve their communication strategies and revenue.”

Mike Krause, Owner
Sales Sense Solutions

“Thank you so much for writing our press release recently. In just one meeting you were able to grasp the major areas of our expertise and our mission. We have published the press release on the web, and plan to submit it to various publications locally. I am impressed by your ability to use your writing skills to announce to the public, in a relatively short space, the important points to remember about Volpe & Associates.”

Steve Volpe, CEO
Volpe & Associates

“I hired Karen Marley of KMwordsmith to reach my customers in a more professional way through my direct mailing and marketing campaigns.  By The Basketful has used the services of KMwordsmith many times. Karen has taken my business to a much higher level of professionalism with very impressive results.”

Melanie Plummer, Owner
By The Basketful

“Working with Karen was a pleasure. She was able to listen beyond my words, to capture the very essence of my business and articulate that message in a clear and inviting way. Karen’s approach and style encourages an atmosphere of both cooperation and teamwork to create the very best end result. I was thrilled with both the process and the final product!”

Marybeth Nally, Owner
The Storylady